bdff's Privacy Policy

1.1 — Purpose of the Policy

The main purpose of this Policy is to inform our users about what kind of personal data bdff collects, why it is collected, how it is stored and processed, and what rights you have. We believe that transparency in data protection is the foundation of a trustworthy platform.

1.2 — Scope of the Policy

This Policy applies only to data collected within the bdff platform. Third-party websites or services — links to which may occasionally appear on our platform — have their own privacy policies and are outside bdff's control.

2.1 — Registration & Account Information

When you create an account or log in to bdff, we collect the following information:

• Full name and username
• Date of birth (for age verification — for users aged 21 and above only)
• Mobile number (for service communication and security verification)
• Email address (if applicable)
• Password (stored in encrypted form, never readable in plain text)

2.2 — Financial & Payment Information

We process payment-related information to manage deposit and withdrawal transactions. bdff processes transactions through bKash, Nagad, and Rocket only. Your payment information is protected via SSL encryption. We never ask for or collect your mobile banking PIN or password.

2.3 — Usage & Technical Information

Certain technical data is collected automatically while you use our platform:

• IP address and device identifier
• Browser type and operating system
• Page visits, click patterns, and session duration
• Referral source (where you came from before visiting the site)
• Data from cookies and similar tracking technologies

2.4 — Communication Information

When you contact our support team via live chat or email, records of that conversation may be stored. This is used to improve service quality and to provide you with better assistance in the future.

4.1 — Service Partners

Necessary data is shared with trusted partners for payment processing (bKash, Nagad, Rocket), cybersecurity, and technology infrastructure management. These partners are required to comply with bdff's privacy standards.

4.2 — Legal Reasons

If bdff is required to disclose data due to a court order, a legitimate regulatory request, or an applicable legal obligation, it may do so. In such cases, only the minimum necessary data will be disclosed.

4.3 — Business Changes

In the event of a business merger, acquisition, or restructuring, user data may be transferred to the new operating entity. Users will be informed as much as possible in advance of such changes.

5.1 — What Are Cookies

Cookies are small text files that your browser receives from our server and stores on your device. They help remember your session, maintain your login state, and customise the experience according to your preferences.

5.2 — Cookies We Use

• Essential cookies: Required for the basic functionality of the platform — login sessions, security tokens.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To collect platform statistics and support improvements — these do not contain personally identifiable information.

5.3 — Cookie Controls

You can limit or disable cookie acceptance from your browser settings. However, disabling essential cookies may disrupt some important platform functions and the login process may not work properly.

6.1 — Retention Period

bdff retains your data while your account is active. Even after an account is closed, data may be retained for a defined period as required by legal obligations, dispute resolution, or security verification.

6.2 — Data Protection Methods

bdff takes the following measures to protect your data:

• SSL (Secure Socket Layer) encryption — active for all data transfers
• Password hashing — no password is stored in plain text
• Access controls — only authorised staff can access data
• Regular security audits and vulnerability testing
• Data backups and disaster recovery planning

6.3 — Data Deletion Requests

You may request deletion of your data. However, we have a legal obligation to retain certain data for a defined period due to legal requirements. To request data deletion, contact us at [email protected].

bdff strictly provides services to users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If it comes to our attention that data from a minor is present in our system, we will immediately close that account and delete the related information.

If you believe that a minor's information is present on our platform, please notify us at [email protected]. We will investigate the matter promptly.

9.1 — Right to Make Changes

bdff reserves the right to update this Privacy Policy at any time due to business needs, legal changes, or technological developments. The date of any change will be noted at the top of the page.

9.2 — Notification of Significant Changes

For any change that materially affects your rights, bdff will notify you via a notification after login or a clear announcement on the platform. Continued use of the platform after a change is considered acceptance of the updated Policy.